Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-powered-marketing-for-automotive-service-centers.livebursts.com (hereinafter referred to as “AI-Powered Marketing” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://ai-powered-marketing-for-automotive-service-centers.livebursts.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and tools provided through our platform.
  4. Products and services offered to users worldwide.

Please note that this policy does not extend to third-party platforms, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing data collection and usage, so it’s essential to review them separately.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Activities: When you use our applications or services as an authorized user, we collect and process data necessary for providing these services and ensuring their functionality.
  2. Website Visits: Visiting our websites linked to this policy implies acceptance of our privacy practices, as described herein.
  3. Communications: We may reach out to you via various communication channels, including email, phone calls, or texts/SMS, for transactional, marketing, or service-related purposes. By interacting with us, you consent to receiving these communications.

Personal Data Collection

We collect diverse types of personal data to enhance your user experience and improve our services. This includes:

  1. Account Information: Details required to create and manage your account on our platforms, such as usernames, passwords, and profile preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  3. Financial Information: We may collect financial records to process payments, conduct fraud checks, or offer personalized financial services (if applicable).
  4. Purchase Information: Details about products or services you’ve purchased from us, including order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device for purposes like personalization and analytics.
  6. Location Data: Information about your physical location when using our location-based services or when providing consent for location services.
  7. Feedback: Any comments, suggestions, or ratings you choose to share with us through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in via these platforms or share content on our social media channels.
  9. Product Information: Details about products that interest you, including preferences, browsing history, and product interactions.

We gather this data through direct user input, automated systems, and third-party partners who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser by websites to remember user preferences and improve overall user experience. We utilize cookies for several purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login and navigation.
  2. Preference Cookies: Remembering user preferences like language settings and display options.
  3. Analytics Cookies: Tracking user behavior to analyze trends, administer sites, and improve overall performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this Policy or as required by law. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

AI-Powered Marketing implements robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Data Encryption: We use encryption technologies to secure data during transmission and storage.
  2. Secure Processing: Our payment processors adhere to industry standards for data protection (PCI DSS).
  3. Access Control: Only authorized personnel have access to sensitive data, and their actions are monitored.
  4. Regular Audits: We conduct periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child data privacy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting our use of your data in specific circumstances.
  5. Data Portability: Obtaining a copy of your data in a structured format for use with another service.
  6. Objection: Opposing the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team regarding our handling of your data.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data protection questions, please contact us:

  • Email: privacy@ai-powered-marketing-for-automotive-service-centers.livebursts.com
  • Postal Address: AI-Powered Marketing, Privacy Team, [Street Address], [City, State, ZIP Code]